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- FAQ's

Virtual or Call out?

Weather you need a virtual/video consultation OR a call out consultation, we are here to help. Simply fill out the relevant form for your convenience and one of our team members will arrange a consultation for you.

Please make sure all the information you are to provide is correct. In some circumstances a video virtual consultation may not suffice, you may need to arrange a call out consultation

Enquire now, for a virtual/video consultation

Fill out the query form below about our carpet cleaning services. Our team is here to assist you with all your carpet cleaning needs, and will respond back as soon as possible.

Please note, this is not a booking. We will use the information provided below to provide you with an estimated quote, in most cases we may dispatch a team to perform a virtual consultation to provide you with a more accurate quote.

First name*

Last name*

Phone (may be used for video call)*

Email (may be used for video call)*

Full address & postcode*

Company name (ignore if under DOMESTIC)

What best describes the premises?*

Domestic (House, flat/apartment)

Industrial (factory, mill, warehouse, school)

Commercial (office, corporate, restaurant, retail shop, pharmacy, café)

When is the best time for an arranged virtual consultation? (please note, this is just an estimated time of mutual availability - not an appointment)*

Day

Month

Year

Time

:HoursMinutes

I have provided all the correct and necessary information requested by Captain Clean. I understand that this is not an appointment and that a team member will reach out to arrange a virtual consultation first.

I have read, understood and agree to all the Terms & Conditions outlined by Captain Clean.

Enquire now, for a call out consultation

Fill out the query form below about our carpet cleaning services. Our team is here to assist you with all your carpet cleaning needs, and will respond back as soon as possible.

Please note, this is not a booking. We will use the information provided below to provide you with an estimated quote, for all call out consultations, there is a non-refundable fee of a minimum charge of £50

Full Name*

Email*

Phone*

Kindly provide some additional information about the property type, so we that we can accommodate your requirements.

Full Address & Post Code - Building/Business name

What is the property type?

Industrial (school, mill, factory)

Commercial (shop premises, retail unit, office space)

Domestic (house, apartment)

What service are you inquiring for?

Carpet cleaning

Upholster cleaning/servicing

Hard floor cleaning

How many rooms are required for service?

1 - 2 rooms

2 - 4 rooms

More than 4 rooms

Please provide an estimate date & time that you require our services.

Day

Month

Year

Time

:HoursMinutes

We will do our best to respond back to your query within 48hours, please check that all your information given above is correct before submitting. We cannot guarantee an exact date & time every time but, we will do our best to book you in on your chosen date above. Please note; any misleading information may affect your quote and will affect your billing or, your service booked with us may be cancelled with a non-refundable deposit.

I have read and understood the TERMS AND CONDITIONS and POLICY of Captain Clean® and, I agree to the TERMS AND CONDITIONS.

I have provided all the necessary & correct information required. I understand that any misleading or incorrect information may affect my quote and billing amount and, the service booked may be cancelled with a non-refundable deposit.

Call out fee

£50